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Privacy Policy

How Utah Website Pros collects, uses, and protects your information.

Last updated: September 2026

Utah Website Pros (“Utah Website Pros,” “we,” “us,” or “our”), a brand of Managed IT Solutions, Inc., respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.

On this page

Information we collect

  • Contact details you provide — name, email, phone number, business name — when you submit a form, request a quote, or contact us.
  • Communication records from emails, text messages, and form submissions.
  • Technical data — IP address, browser type, device, and operating system.
  • Usage data — how you interact with our website.
  • Project information related to services we provide.

How we use your information

  • To respond to your inquiries and provide quotes.
  • To deliver, maintain, and improve our services.
  • To communicate with you about projects, appointments, updates, and support — by email and, with your consent, by text message.
  • To analyze and improve our website.
  • For legal compliance and to prevent fraud or abuse.

How we share information

We do not sell your personal information. We may share it with:

  • Service providers who help us operate (such as hosting, messaging, analytics, and advertising providers), under confidentiality obligations.
  • Legal authorities when required by law.
  • A successor entity in connection with a merger, acquisition, or sale of assets.

We never share SMS opt-in data or consent with third parties for their own marketing.

Utah Website Pros may collect your name, mobile telephone number, email address, mailing address, business information, project information, and other information you provide to us in connection with website design quotes, project onboarding, hosting and maintenance, support requests, appointment scheduling, billing questions, customer care, and related web design and marketing services.

We use this information to provide quotes and proposals, deliver and support the websites in our care, communicate with you about your project, respond to customer care requests, send account notifications, send appointment or document reminders, provide marketing communications where permitted and consented to, maintain records, comply with legal obligations, prevent fraud, and operate our business.

We may share information with service providers, software vendors, hosting and messaging providers, payment processors, auditors, legal advisors, and other parties as reasonably necessary to quote, deliver, service, and administer our services and business operations.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Utah Website Pros does not sell, rent, or trade mobile opt-in information, SMS consent information, or phone numbers collected for SMS communication purposes.

SMS terms of service

By consenting to receive SMS/text messages from Utah Website Pros, you agree to receive conversational, informational, transactional, service-related, and, where permitted, promotional text messages from us. These messages may include quote follow-up, project updates, support ticket replies, appointment reminders, billing reminders, document or content requests, website and hosting notifications, customer service messages, and marketing messages about our web design and marketing services.

Consent is not a condition of purchase of any product or service.

Message frequency may vary. Message and data rates may apply. Reply STOP to cancel. Reply HELP for help. You may also contact us at (385) 200-2200 or support@utahwebsitepros.com. See our Terms of Service for our full SMS disclosures.

Google user data

We operate an application, Resolve, that we use to manage the websites in our care and that our clients sign in to in order to view their projects, submit support tickets, and review their form submissions.

Signing in. Clients and staff may sign in to Resolve using their Google account. In that flow we receive only basic profile information, limited to name and email address, which we use to create and identify the account. We request no other Google data for sign-in.

Access to client Google properties. Separately, some of our work requires reading data from a client’s own Google account. Only Utah Website Pros staff accounts request this access, and only after the client has explicitly granted it by adding us as a user on their Google Search Console property, or as a manager on their Google Business Profile. Clients are never asked to grant these scopes in order to use Resolve.

What we access. We request two Google OAuth scopes:

  • https://www.googleapis.com/auth/webmasters.readonly: read-only Google Search Console data (impressions, clicks, queries, and indexing status) for the websites we manage.
  • https://www.googleapis.com/auth/business.manage: Google Business Profile reviews and business information for profiles where we have been added as a manager, including publishing replies to reviews at the client’s direction.

We access only the specific properties and profiles a client has granted us access to, and no other data in the connected Google account.

How we use it. Solely to deliver the services that client has engaged us for, including reporting on search performance, surfacing and responding to reviews, and maintaining their website. We do not use Google user data for advertising, and we do not use it to develop, improve, or train generalized artificial intelligence or machine learning models.

How we store it. Google user data is stored in our access-controlled database, hosted by a third-party cloud provider that encrypts data in transit and at rest at the storage layer. Access is limited to the Utah Website Pros staff who need it to perform the work described above. Access tokens are used only to make the API requests described above, and are never shared with clients or third parties.

How we share it. We do not sell Google user data or transfer it to third parties, except to service providers who host our infrastructure under confidentiality obligations, or where required by law.

How long we keep it. For the duration of the service relationship. Clients may revoke our access at any time by removing our account from their Search Console property or Business Profile, or from the Google Account permissions page. We delete the associated data within 30 days of access being revoked or the service relationship ending.

Limited Use. Our use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

Cookies and analytics

We use cookies and analytics tools (such as Google Analytics and Google Tag Manager) to understand site usage and improve performance.

We also use the Meta Pixel, an advertising tool from Meta (Facebook and Instagram), which sets third-party advertising cookies. It tells us how our ads perform, lets us measure the actions visitors take after seeing one, and lets us show ads to people who have visited this site or who resemble our existing audience. Meta receives your IP address and details of the pages you view on this site, and may match that activity to a Meta account. Meta’s own handling of that data is described in the Meta Privacy Policy, and you can manage how your activity is used for ads in your Meta ad preferences.

You can control cookies through your browser settings, though some parts of the site may not work as intended if you disable them.

Data retention

We keep your information only as long as necessary to provide our services, comply with legal obligations, and support our ongoing relationship.

Your rights

Depending on where you live, you may have the right to:

  • Access the information we hold about you.
  • Request corrections to inaccurate data.
  • Request deletion, subject to our legal and contractual record-retention obligations.
  • Object to or restrict certain uses of your information.

To exercise any of these rights, contact us at support@utahwebsitepros.com or (385) 200-2200.

How we protect your information

We use industry-standard encryption in transit (TLS) and at rest. Access to your records is limited to the staff who need it to serve you. If we ever experience a data incident affecting your information, we will notify you and the appropriate regulators within the timeframes required by law.

Children’s privacy

Our services are not directed to individuals under 18, and we do not knowingly collect their information.

Our site may link to third-party websites. We are not responsible for their privacy practices.

Changes to this policy

We may update this policy from time to time. Material changes are reflected by the “Last updated” date above.

Contact us about privacy

Questions about this policy or your information? Reach out:

Utah Website Pros, a brand of Managed IT Solutions, Inc.

2160 Red Mesa Cir, Santa Clara, UT 84765, United States

support@utahwebsitepros.com · (385) 200-2200